Last updated: July 2026
Hitech Auto Mechanical ("we", "us") is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and the choices available to you. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
When you contact us or request a booking through this website, we may collect:
- Your name, phone number and email address
- Vehicle details such as make, model, year and registration number
- Your preferred booking date and a description of the work required
- Any other information you choose to include in your message
We also collect standard analytics data through Google Tag Manager and Google Analytics, including pages visited, approximate location, browser type and referring website. This data is aggregated and is not used to identify you personally.
How we use it
- To respond to your enquiry and arrange your booking
- To carry out and invoice the work you have requested
- To contact you about your vehicle, including service reminders
- To improve this website and understand how it is used
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
Where your information is stored
Enquiries submitted through this website are transmitted over an encrypted connection and stored in a secure database, and are also sent to us by email. Our website and its infrastructure are hosted on Cloudflare. Email delivery is handled by Resend.
Spam protection
This site uses Google reCAPTCHA to distinguish genuine enquiries from automated submissions. Your use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.
Cookies
This website uses cookies for analytics and to improve your browsing experience. You can disable cookies in your browser settings, though some parts of the site may not work as intended if you do.
Access, correction and complaints
You can ask us what personal information we hold about you, request that it be corrected, or ask us to delete it. Contact us on 02 9667 4008 or visit us at 589-591 Gardeners Rd, Mascot NSW 2020. If you are not satisfied with how we have handled your information, you may lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. Any changes will be published on this page with a revised "last updated" date.